Privacy Policy

This Privacy Policy explains how Pocket Car (“we”, “us”, “our”) collects, uses, stores, and protects your information when you use our mobile application and related services (collectively, the “Service”).

By creating an account or using Pocket Car, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

1. Data We Collect

1.1 Information You Provide

When you create an account and use Pocket Car, we collect:

• Account information: your full name, email address, and password (stored in hashed form)
• Team data: team names, member roles, and invitation details
• Vehicle data: brand, model, year, mileage, prices, descriptions, owner/contact details, and any other information you enter about vehicles
• Client data: names, phone numbers, and email addresses of clients you add to Needs
• Images: photos you upload of vehicles

1.2 Information Collected Automatically

When you use the app, certain data is collected automatically:

• Device information (device model, operating system version, language settings)
• Crash logs and error reports
• General app usage data (screens visited, features used)
• IP address (used for security and fraud prevention only)

1.3 Payment Information

Payment processing is handled entirely by Apple (via the App Store) and Stripe. We do not collect, store, or have access to your credit card numbers or bank account details. We receive only confirmation of subscription status from these providers.

2. How We Use Your Data

We use the information we collect to:

• Provide, operate, and maintain the Service
• Create and manage your account
• Enable team collaboration features (invitations, shared inventory, activity feed)
• Store and display vehicle listings, client needs, and associated images
• Process subscriptions and manage billing through Stripe
• Send transactional communications (e.g., team invitations)
• Monitor app performance and diagnose technical issues
• Improve the Service based on aggregated, anonymized usage patterns
• Comply with legal obligations

We do not use your data for advertising, and we do not sell your data to third parties.

3. How We Store Your Data

3.1 Data Storage

Your data is stored on secure servers provided by:

• Neon (PostgreSQL database) — account data, teams, vehicles, needs, and activity logs
• Amazon Web Services (AWS) S3 — vehicle images, stored in the EU (eu-central-1 region)

3.2 Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Hashed passwords (never stored in plain text)
• Access controls and authentication on all API endpoints
• Secure token-based session management

While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

4. Data Sharing

We share your data only in the following circumstances:

4.1 Within Your Teams

When you join or create a team, other team members can see:

• Your name and email address
• Vehicles, needs, and activity you add to the team
• Images you upload to shared listings

4.2 Third-Party Service Providers

We use the following trusted providers to operate the Service:

Provider	Purpose	Data Shared
Neon (PostgreSQL)	Database hosting	All app data
Amazon Web Services (S3)	Image storage	Uploaded images
Stripe	Payment processing	Email, team ID, subscription status
Better Auth	Authentication	Email, name, hashed password

These providers process data on our behalf and are contractually obligated to protect it. They do not use your data for their own purposes.

4.3 Legal Requirements

We may disclose your data if required by law, legal process, or governmental request, or to protect the rights, safety, or property of Pocket Car, our users, or the public.

5. Your Rights and Controls

5.1 Access and Correction

You can view and update your name and password at any time through the Settings screen in the app.

5.2 Data Export

To request a copy of your data, contact us at support@pocketcar.app. We will provide your data in a machine-readable format within 30 days.

5.3 Account Deletion

You can delete your account directly from the app (Settings → Danger Zone → Delete Account). This will permanently delete:

• Your account and profile information
• All vehicles, needs, and activity data you created
• Your team memberships

Images stored on AWS S3 will be deleted within 30 days of account deletion. Some data may be retained in encrypted backups for up to 90 days before being permanently purged.

5.4 Data Portability

If you are located in the European Economic Area (EEA), you have the right to receive your personal data in a structured, commonly used, and machine-readable format under GDPR.

5.5 Right to Object

You may object to the processing of your personal data by contacting us. We will cease processing unless we have compelling legitimate grounds.

6. Data Retention

We retain your data for as long as your account is active. After account deletion:

• Active database records are deleted immediately
• Images are deleted within 30 days
• Encrypted backups are purged within 90 days
• Anonymized, aggregated analytics data may be retained indefinitely

7. International Data Transfers

Your data may be processed in countries outside your country of residence, including within the European Union. We ensure appropriate safeguards are in place for any international transfers, including Standard Contractual Clauses where required by GDPR.

8. Children’s Privacy

Pocket Car is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will delete it promptly. If you believe a child has provided us with personal data, please contact us at support@pocketcar.app.

9. Cookies and Tracking

The Pocket Car mobile app does not use cookies. We do not use tracking pixels, advertising identifiers, or behavioral tracking technologies. We do not participate in any advertising networks.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the “Effective Date” at the top of this page
• Notify you through the app or by email

Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Email: support@pocketcar.app Website: https://pocketcar.app/en/contact